April 2010
1 post
November 2009
5 posts
Stanford Social Innovation Review : Articles :... →
Designers have traditionally focused on enhancing the look and functionality of products. Recently, they have begun using design tools to tackle more complex problems, such as finding ways to provide low-cost healthcare throughout the world. Businesses were first to embrace this new approach—called design thinking—now nonprofits are beginning to adopt it too.
Can Design Thinking Solve Your Problems and Make... →
Imagine for a moment that a business needs a radically innovative approach to a vexing problem. Designers and managers start with an intense focus on the human aspect—the real problems their customers face in daily life. Somebody gives the obligatory talk about out-of-the-box thinking. Then they step back—way back—and let creativity, not the cold exigencies of logic, reframe the...
Using ethnography to improve user experience |... →
“Usability research can show you how successfully users engage with your website and how you can improve it to better fit user needs, but ethnographic research can tell you about the circumstances users go through before they interact with you online, and tell you about user’s needs that you weren’t aware of.”
Reinventing British manners the Post-It way →
Great explanation about design thinking and an awesome result of wired+ideo project
Putting people first » The Fuzzy Boundary: Four... →
Mike Kuniavsky of ThingM was invited to speak at Kimiko Ryokai’s Theory and Practice of Tangible User Interfaces class at UC Berkeley yesterday, where he discussed the relationship between products and services in a ubicomp environment, and presented a set of examples of device/service relationships that show some of the variation in the possibilities.
Download presentation
October 2009
12 posts
Central on Vimeo →
centralstory.com
A Research, Design & Development firm based in Sausalito, just over the Golden Gate bridge from San Francisco. We use the design process to tackle complex problems and help transform the way organizations, people and networks look at systems design.
Ylva Lindberg - A Definition of Design Thinking →
Design thinking is a word that keeps coming up in business innovation discussions, and has done so for a couple of years. In my discussions, at least with non-designers and more traditionally oriented business people, it’s usually because I bring it up … which often puts me in the role of having to explain what design thinking is and why (I think) it’s one of the most promising ways to take your...
Design Thinking Blog →
This blog is a collection of information realted to the topic of Design Thinking.
Design Generalist →
Designing For Services | Homepage →
Designing for Services in Science and Technology-Based Enterprises was an interdisciplinary research project initiated by Saïd Business School (SBS) at the University of Oxford. This one-year study (2006-2007) explored how academics, service designers, and science and technology entrepreneurs understand the designing of services in science and technology-based enterprises.
This website provides...
Putting people first » Design and gender: going... →
Femme Den is a small internal cadre of designers of Smart Design — the company that was responsible for the OXO Good Grips kitchen tools and the Flip Mini Digital Camcorder — that is devoted to thinking about the differences between genders and what that means for product development.
“The Femme Den started as an underground collective of international women searching for answers in a world that...
Integrating Prototyping Into Your Design Process -... →
Using appropriate fidelity for the situation
by Fred Beecher
Prototyping is a big deal right now. We get wrapped up in mailing list threads, new tools are released at an astonishing pace, books are being published, and articles show up on Boxes & Arrows. Clients are even asking for prototypes. But here’s the thing… prototyping is not a silver bullet.
There is no one right...
How to Nurture Future Leaders - BusinessWeek →
It’s a scary time to be a new graduate. But some seem more optimistic than others.
Around the world, graduates are emerging from interdisciplinary master’s programs that integrate design, technology, and business. These professionals are trained in “design thinking.” Sure, it’s the latest trendy term to sweep the business world, but it’s a technique that...
Framework of Motivated Behaviour | Ferg's Blog →
As I’ve reported here before I’m in the middle of an MPhil researching the role of motivation in design and how designers can identify and design to encourage motivated behaviour of a suitable nature. I use the term ‘designer’ loosely as I’m not for one minute proposing that Motivation is something that can be prescribed or even should be. At this stage I am in the process of articulating and...
Putting people first » Panoremo, a tool to assess... →
As part of his Design for Interaction MSc. at the TU Delft, David Güiza Caicedo worked on developing a tool to measure emotional reactions towards ‘services’, from which an early concept has recently spun-off into a more developed tool to aid in the assessment of emotions towards ‘physical spaces’.
The tool, now called Panoremo, is meant to collect feedback from users in order to evaluate their...
September 2009
1 post
Systems Thinking: A Product Is More Than the... →
A product is actually a service. Although the designer, manufacturer, distributer, and seller may think it is a product, to the buyer, it offers a valuable service. The easiest example is the automatic teller machine (ATM), or as many people think of it, a cash dispenser. To the company that manufactures it as well as to the bank that purchases it, the ATM is a product. But to the customer, the...
August 2009
4 posts
Choosenick! » Lovely pdf outlining Thinkpublic's... →
http://issuu.com/paulthurston/docs/thinkpublicbrandbook2009/46
http://thinkpublic.com/
TI-Centrismo Vs. Usuário-Centrismo | BeckLog: Beck... →
Um dos problemas de desenvolvimento do Software, especialmente no Brasil, é o TI-Centrismo.
O TI-Centrismo prega que TI é o centro do Universo. Desta forma, muitas das decisões tomadas no ciclo de vida de desenvolvimento do Software visam “proteger” TI. - “Não pudemos mudar isso, é padrão!” = TI-Centrismo - “Não dá para faze assim, o banco não permite” = TI-Centrismo - “Não vou deixar meu...
Putting people first » The information... →
Christian Crumlish, curator of the Yahoo! Design Pattern Library and author of The Power of Many, describes the patterns that are relevant when adding a social dimension to an existing experience.
“Designing and building a successful social website or application is no mean feat. Adding a social dimension to an existing experience is trickier still. Nevertheless, the skills to do so are well...
Putting people first » From chasm to convergence →
Johnathan Bonnell and Jason Theodor explain in a two part series on Experience Matters how technology is increasingly closing the gap between manufacturers and consumers.
“The chasm between consumer feedback and product offerings has virtually been erased, and this convergence has created a new opportunity in co-creation: companies and consumers working together to co-create products,...
July 2009
29 posts
Service Design Tools | Communication methods... →
Service design tools – communication methods supporting design processes” is an open collection of communication tools used in design processes that deal with complex systems.
Compiled by Roberta Tassi for her thesis at the Politecnico di Milano, the 45 tools are displayed according to the design activity they are used for, the kind of representation they produce, the recipients they...
The Generation M Manifesto - Umair Haque -... →
The Generation M Manifesto
Dear Old People Who Run the World,
My generation would like to break up with you.
Everyday, I see a widening gap in how you and we understand the world — and what we want from it. I think we have irreconcilable differences.
You wanted big, fat, lazy “business.” We want small, responsive, micro-scale commerce.
You turned politics into a dirty word. We...
"The Future Of Innovation ... Using Design... →
My personal hopes for the future of innovation is build on conversations I was lucky enough to have with people like Bettina von Stamm, Mat Hunter from IDEO, Kevin McCullagh from PLAN or John Bates from London Business School. It implies that a greater variety of disciplines will understand the benefit of using design methods or what is talked about as design thinking used in new contexts. The...
Putting people first » The future of innovation is... →
David Simoes-Brown alerts us on UK’s Nesta Connect about an excellent new collaborative book about The Future of Innovation where hundred of authors give their views.
Over 350 leading thinkers from business, government, consulting and academia from around the globe share their thoughts, experiences, dreams, visions, hopes, concerns, and passions around The Future of Innovation, providing you with...
Em Busca da Inovação | inovaTIvidade →
“Se você quer entender a razão sobre a falta de idéias inovadoras em algumas companhias, pense no homem que não consegue encontrar as chaves do seu carro.”
O amigo dele lhe pergunta por que ele está procurando suas chaves embaixo do poste de luz quando ele deixou-as cair perto da grama. “Porque aqui está mais iluminado”, explica o homem.
Para muitas companhias, isso descreve suas buscas por...
TRENDCENTRAL PICKS: CAPTIVATING MARKETING
Free... →
Verizon 99 Cent Deals: Recognizing that consumers are still feeling the economic pinch despite the media’s fading coverage of the recession, the wireless phone carrier recently treated New Yorkers to a couple of celebrated local indulgences. A promotion for its prepaid cellular plan with a daily usage fee of 99 cents, Verizon sponsored a day of unfathomably low-priced taxi rides;...
do_matic: Delightfully or fundamentally different →
Delightfully or fundamentally different
How often do you find yourself saying “oh, that’s different”?
When we experience something truly new, we notice it. When creating a new customer or business experience, you should design to elicit that feeling of curiosity, interest and wonder in your users and your colleagues. Resist the temptation to round off the edges, especially...
Innovations emerge from interdisciplinary meeting... →
Why is it important to bring students of different expertise and from different disciplines together for creating ‘good ideas’? This is the fundamental question that Professor Jayanta Chatterjee from Indian Institute of Technology (ITT) has tackled in Design Factory since March’09.
During his sabbatical year, Professor Chatterjee’s aim is to develop a manifesto for problem-based learning....
What is your return on investment on industrial... →
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FastCompany.com - Where ideas and people meet |... →
Business Innovation & Design - BusinessWeek →
Trend Central →
trendcentral® is THE INTELLIGENCE GROUP’s free daily email, which covers all aspects of trends, including entertainment, fashion, lifestyle, technology, hot spots, and “our picks” in a variety of categories.
Josh Spear, Trendspotting →
the blog is a daily source of inspiration for marketers, brand managers, advertising executives, and a wide range of everyday people from around the world who love to stay ahead of the curve.
Iconowatch →
Iconowatch, the public-facing mini-publication of Iconoculture, the leading global consumer research and advisory company, providing the most comprehensive consumer insights to help you understand what’s going on with consumers, why it’s happening, where it’s heading and what it means for your business.
Here, you will learn a little bit about cucumber straws, hangover-free wine, the deepening...
Springwise | New business ideas from around the... →
Springwise and its network of 8,000 spotters scan the globe for smart new business ideas, delivering instant inspiration to entrepreneurial minds. Time to start the next big thing!
inovaTIvidade | Blog sobre Tecnologia e Inovação →
O InovaTIvidade é um blog colaborativo sobre tecnologia, criatividade e inovação, escrito pela equipe da MJV.
Aqui, você irá encontrar informações sobre tecnologia, inovação, design estratégico, design thinking, design centrado no usuário, etnografia, metodologias ágeis e mobilidade. Além disso, você poderá também conhecer melhor as idéias e projetos do time de inovação da MJV.
Você pode...
Usabilidoido = Mais Usabilidade na Web →
brazilian blog about interaction design and UX
INK_Designers - Agência de Criação →
Tudo o que você encontra aqui é inspiração e referência para a INK_Designers - Agência de Criação e, assim como todos os temas e assuntos deste blog, estamos comprometidos com a critiatividade, o pensar out of the box, a inovação e os resultados.
Service Design - DesignThinkers Weblog - →
A blog from Strategic Design Agency DesignThinkers
Protopartners’s Blog →
A blog about service design
Ferg's Public Engagement Blog →
This blog is designed to accompany Fergus Bisset post-graduate studies in Human Centred Design, Human Factors and Ergonomics at Brunel University, West London, UK.
Design Observer →
do_matic →
Blog by Ryan Jacoby, a business designer of IDEO
Core77 / industrial design magazine + resource /... →
Core77 publishes articles, discussion forums, an extensive event calendar, hosts portfolios, job listings, a database of design firms, schools, vendors and services. Core77 provides a gathering point for designers and enthusiasts alike by producing design competitions, lecture series, parties, and exhibits.
Choosenick! →
Notes and observations on service design, as well as other interesting things and thinking. - by Nick Marsh
IDEO Labs →
IDEO Labs is a place where we can show bits of what we’re working on, talk about prototyping, and share our excitement over the tools that help us create.
Putting people first →
About Putting People First This non-commercial experience design gateway is developed as a public service to all those interested in the broader field of experience design and user-centred design. All posts have in common that they reveal some insight on how to create products and services that are driven by an understanding of people. Putting People First is maintained by Mark Vanderbeeken...